Ignored Searches
From PropertyMinder WIKI
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To enable you to focus your efforts on clients who are actively viewing searches and avoid clogging your system with ignored or abandoned searches, the system automatically detects searches that are consistently displaying no activity. If there has been no activity on a search for over 6 weeks, it is suspected to be an ignored search. | To enable you to focus your efforts on clients who are actively viewing searches and avoid clogging your system with ignored or abandoned searches, the system automatically detects searches that are consistently displaying no activity. If there has been no activity on a search for over 6 weeks, it is suspected to be an ignored search. | ||
[[File:Ring.gif]] NOTE: The PropertyMinder system monitors searches that are scheduled to notify your clients about new listings on an "ongoing" and "daily" basis and which have generated a significant number of "new property found" notifications. | [[File:Ring.gif]] NOTE: The PropertyMinder system monitors searches that are scheduled to notify your clients about new listings on an "ongoing" and "daily" basis and which have generated a significant number of "new property found" notifications. | ||
| - | ''' | + | '''Ignored Searches Notification''' |
The system proactively sends 2 email messages to clients with ignored searches, encouraging them to make use of the search results. At the same time, you as an agent will also receive a message notifying you about the ignored searches and their pending deletion. | The system proactively sends 2 email messages to clients with ignored searches, encouraging them to make use of the search results. At the same time, you as an agent will also receive a message notifying you about the ignored searches and their pending deletion. | ||
| - | Despite the two messages to your clients, if there is no activity on the searches for over 6 weeks and 7 days, the ignored searches are moved to the | + | Despite the two messages to your clients, if there is no activity on the searches for over 6 weeks and 7 days, the ignored searches are moved to the '''Ignored Searches''' folder where they are kept for 30 after which they are removed, unless you reactivate them before that. |
[[File:MLS_searches_table.jpg]] | [[File:MLS_searches_table.jpg]] | ||
| - | + | The ignored searches that has not been reactivated during 30 days period will be automatically cleaned up from the folder. | |
# On the left panel of the Toolkit, click Preferences. | # On the left panel of the Toolkit, click Preferences. | ||
Revision as of 07:43, 14 June 2011
To enable you to focus your efforts on clients who are actively viewing searches and avoid clogging your system with ignored or abandoned searches, the system automatically detects searches that are consistently displaying no activity. If there has been no activity on a search for over 6 weeks, it is suspected to be an ignored search.
NOTE: The PropertyMinder system monitors searches that are scheduled to notify your clients about new listings on an "ongoing" and "daily" basis and which have generated a significant number of "new property found" notifications.
Ignored Searches Notification
The system proactively sends 2 email messages to clients with ignored searches, encouraging them to make use of the search results. At the same time, you as an agent will also receive a message notifying you about the ignored searches and their pending deletion.
Despite the two messages to your clients, if there is no activity on the searches for over 6 weeks and 7 days, the ignored searches are moved to the Ignored Searches folder where they are kept for 30 after which they are removed, unless you reactivate them before that.
The ignored searches that has not been reactivated during 30 days period will be automatically cleaned up from the folder.
- On the left panel of the Toolkit, click Preferences.
- Scroll down to "Ignored Search Preferences" and check or uncheck the auto clean up of Ignored Searches.
- To get more information on how this works, click the link next to "Understanding Ignored Searches".
How can I prevent searches from being categorized as ignored searches?
Edit the MLS search notification criteria to change the new listing updates to go out "weekly" or "monthly" instead of "ongoing". Searches that are scheduled with weekly or monthly notifications will not be included in ignored searches.
