Unsubscribe requests

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What is the purpose of the unsubscribe group?

According to current anti-Spam laws, all e-mail messages sent to a group must provide a method by which the recipient may "opt-out".

All messages including auto follow-up, listing flyers and e-mails sent through the PropertyMinder CRM tool will automatically handle unsubscribe requests.

How does "unsubscribe" work?

Email messages addressed to contacts in your PropertyMinder CRM, as well as automatically generated quarterly or monthly follow-up messages now offer the recipients an option to unsubscribe.

When the recipient of your email chooses to unsubscribe and clicks the unsubscribe link in the email, the PropertyMinder technology automatically copies the contact record to a special Unsubscribe List group (Look for this group in the Client Relationship Management tool in your Toolkit). PropertyMinder ensures that no messages will be sent to these people in the future.

How can I handle an unsubscribe request emailed to me?

If you receive an email request from a client to unsubscribe them from future messages, you can add the clients email address to the unsubscribe group.

To do that:

  1. Go to the Client Relationship Management.
  2. Click the Contacts button.
  3. Click the Unsubscribe List link.
  4. In the blank space type in the email of the client requesting to be unsubscribed and click Add.
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